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Juvenile Detention Officer position

Maricopa County Superior Court is hiring for the position of juvenile detention officer.

Job Title: Juvenile Detention Officer
Closing Date/Time: Tue. 04/16/13 11:59 PM Arizona Time
Salary: $17.32 - $24.05 Hourly
Job Type: Classified/Full-Time
Location: Phoenix, Arizona
Department: Juvenile Probation


A line staff position for the individual who has demonstrated proficiency in all duties and responsibilities in a youth institutional environment. Provide a safe and secure environment in an institutional setting with minimal supervision. Day, evening, night, and weekend work is required on a regular and rotating basis.

Position Qualifications:

Minimum education and/or experience:  
Associate's degree or completion of 64 college credit hours.  Military service (active duty), public safety experience or direct experience working with at-risk youth in a residential treatment center, group home, school or after-school program, may substitute for the education requirement on a year for year basis. (Public Safety is defined as law enforcement, Corrections, EMT, Fire, and security positions for a Federal, State, County or local government).  The hiring process may include a test, background questionnaire, interview, background investigation, polygraph, and psychological evaluation. 

If you have applied for this position within the last 12 months, and at some point were not selected to continue in the process, you will not be considered for this recruitment.

Knowledge, Skills, and Abilities: 
Must have knowledge of the growth, development, needs and problems of adolescents; knowledge of the judicial/court process and procedures. Skill in maintaining familiarity with detention policies and procedures as well as any updates and changes. Ability to understand and relate to the factors that affect the lives and attitudes of juveniles and families. Ability to complete required training to develop the necessary skill to conduct unit programming. Ability to develop an in-depth knowledge of the judicial/court process and procedures.

NOTE:  Degrees/credits must be from an academically accredited college or university as recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA).

 Essential Job Tasks:
Serve as a positive role model for detained youth by treating detainees and co-workers with respect and dignity, demonstrating the six pillars of Character Counts. Perform all duties and responsibilities relative to maintaining safety and security of detained youth in all areas of the detention facility and when escorting youth outside of secure detention; this includes standing, stair climbing, and walking for long periods of time. This requires the ability to distinguish color and perceive shapes to identify juveniles, officers, and other staff and visitors. Provide continuous sight and sound supervision of detained youth in all areas of detention. Ensure the safety and well being of detained youth by following the suicide precaution guidelines. Remain continuously alert and closely observant for potentially dangerous situations. Use effective communication skills to develop and maintain positive interactions with detained youth, family members, public and other court professionals. Diffuse and de-escalate disruptive situations by using “Handle With Care” verbal defusing techniques.  Ensure the safety of youth and staff by responding quickly to emergency situations and running to the location of the emergency to verbally or physically respond to combative or disruptive youth. Physically restrain combative detained youth using “Handle With Care” techniques; this requires kneeling, bending, stooping, standing, walking, and lifting the juvenile after he/she has been restrained. Remain in control of emotions and remain calm during stressful situations. Remain professional in situations where a detained youth is verbally and/or physically abusive towards staff. Sit, stand, kneel, walk, run, climb stairs interchangeable throughout the shift. Perform facility and room searches; this includes stooping, kneeling, crouching, laying down and crawling under beds, lifting and climbing to reach all areas of the room and facility. Participate in carrying or escorting physically restrained youth; this requires kneeling, bending, stooping, standing walking, and lifting the juvenile after he/she has been restrained. Defend self from a prone position and be able to return to an upright position. Assist as needed in courtroom sessions. Develop, present and engage youth in meaningful transitional programming. Conduct continual visual surveillance of juveniles and various areas of detention facilities; this requires twisting and bending to view various monitors.  Quickly select and correctly operate appropriate buttons, switches, and knobs used to control doors and communication systems while maintaining emotional control under extreme stress. Be able to distinguish between audio alarms for all-calls, P.A. systems, phone ringing, etc.; this could be occurring at the same time. Monitor and control all activities regarding movement of juveniles; this includes escorting/walking inmates to various locations within the detention facility. During the hours of darkness, be able to observe the movement of large and small groups of juveniles as these groups move from one location to another in fair to poorly lit areas. Perform basic first aid procedures and cardiopulmonary resuscitation as needed; this involves kneeling and bending. Inventory and inspect security equipment through testing which includes pressing buttons, turning switches and lifting/turning equipment. Operate telephones, electronic equipment, computers and fax machines; this includes the ability to turn electronic knobs and typing for computer/data entry. Exercise independent judgment within legal guidelines; this includes the ability to read and comprehend rules, regulations, policies, and procedures for purposes of ensuring appropriate behavior/response/interaction involving juveniles, staff and the general public. Complete accurate and detailed incident reports and other written documentation to ensure legal documentation pertinent to an arrest/release is complete and processed to the appropriate areas. Requires good proofreading skills, standing for long periods of time, and positive communication with outside agencies. Stay current on all required safety training and certifications. Be present at work site to perform assigned tasks at the times and dates scheduled/assigned by the supervisor. Maintain a current Arizona driver’s license and county vehicle use permit. Safely operate a motor vehicle. Perform other duties as assigned.

 Selection Procedure:
Pursuant to the Judicial Merit System Resolution & Rules, the Maricopa County Human Resources Department performs recruitment, assessment and other personnel functions on behalf of the Court System and its departments. The Maricopa County Human Resources Department reserves the right to admit to the exam process only those candidates considered to be the most highly qualified. Those selected will be scored based on evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a pool provided by Human

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