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Scottsdale Municipal Court hiring

Court Services Representative (1) Grant-funded (1) Full-time Salary: $32,635.20 - $47,320.00 Annually Closing Date: Sunday, May 26, 2013 5:00 PM Arizona Location: City Court - 3700 N 75th St, Scottsdale, Arizona More Info: see bottom of page

Provides a wide variety of specialized duties in providing customer service, court operational functions, and court related information directly to the public.

 MINIMUM QUALIFICATIONS

Education and Experience:
A high school diploma or GED equivalent and two (2) years experience involving direct public contact, customer service, data entry, clerical, and cash handling.

Preference will be given to previous customer service experience in public sector setting

Licensing, Certifications and Other Requirements:
A valid driver license with no major driving citations in the last 39 months may be required.

Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment.

KNOWLEDGE, SKILLS & ABILITIES
Knowledge of:
Microsoft Office products and other relevant technologies.

Ability to:
Learn new tasks and adapt to varied job duties.
Perform tasks and functions with a high degree of accuracy.
Interpret and apply court procedures and processes to ensure accurate information is provided to the public.
Interpret City policies, procedures, and regulations.
Interact with people who are confused, angry, and/or openly hostile to ensure clarification of court procedures and related legal requirements.
Maintain order and decorum in the courtroom.
Make basic mathematical calculations.
Provide thoughtful and thorough analysis.
Listen, communicate, and work effectively with a diverse group of people.
Handle multiple projects simultaneously and use good judgment in prioritizing work assignments.
Proficiently perform computerized word processing, comprehension, summarizing, and writing/editing.
Establishes and maintains effective working relationships with defense attorneys, City Prosecutors, Judicial Officers, management, and coworkers.


 Essential Functions:
Performs duties and responsibilities commensurate with assigned functional area within a department(s) which may include, but are not limited to, any combination of the following tasks:

• Schedules and amends the court docket, coordinates court dates and issues notice of appearance and minute orders.
• Sets arraignment and plea dates, prepares and issues summons for court appearances and issues warrants for arrest.
• Submits complete court records of appeals to Superior Court in a timely manner.
• Processes and prepares records for court sessions.
• Performs a variety of clerical functions within an assigned team and helps other team members accomplish completion of work assignments.
• Records information during court proceedings, noting any court action on various documents.
• Responsible for accepting cash and other forms of payment and for reconciling daily receipts.
• Provides quality service and information to those whom the court serves, both internally and externally.
• Inputs court records utilizing court-specific software.
• Maintains permanent records according to legal retention policies.
• Provides input for streamlining or improving existing data entry processes or procedures.
• Collects, posts, and balances monetary transactions daily.
• Performs other duties as assigned.

 Work Environment/Physical Demands:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Most work is performed in a normal City office and customer service desk environment. 
• Lift and carry materials weighing up to 30 pounds.
• Operate a variety of standard office equipment including: computer, telephone, calculator, copy and fax machine requiring continuous and repetitive arm, hand and eye movement.

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